Frequently Asked Questions – Hopefully we’ll have an answer for you here…

San Sebastian? Where is San Sebastian? How can I get there?

You don’t know where San Sebastian is? No panic! You can find all information on our San Sebastian page.

IMPORTANT: Please note that if you live outside Europe you may need a VISA to enter Spain and attend the conference. Please check this before buying your tickets!

I love what you’re doing. How can I sponsor this great event?

You will find all the information needed at our /sponsor page.

I received several emails about my order, why is that? am I going to be charged twice?

No. Definitively No. Our ticketing system sends you an email telling that your charge was completed and telling that your order was also completed. The orders are completed weekly.

I bought a ticket for the congress, is that everything I need to do for register?

No. We will need you to fill a form for us after the registration deadline finishes. But do not worry we will send you an email with all the steps to follow and we will be there for you if you need any help.

I need a visa to go to Spain. Could you please write me an invitation letter?

Please send an email to Jesus Bañales asking him to write the visa letter for you. His contact information can be found in the contact page.

Can I rely on internet during my talk?

We hope so, but bringing offline material is a must.

Do I need video adapters for my talk?

We will have available HDMI to VGA and mini-DisplayPort to VGA adapters, but it’s always a good idea to bring your own.